Four Points by Sheraton Auckland | Hotel in Auckland

| 9.0 (915 Reviews) |  1 Bathroom
Auckland Central Business District Hotel | Four Points by Sheraton Auckland

Hotel in Auckland Central Business District, Auckland

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Housekeeping is available on request.
Four Points by Sheraton Auckland offers 255 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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396 Queen Street, Auckland, 1010, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • SoapSoap
  • ShampooShampoo
  • BathrobesBathrobes
  • TowelsTowels
  • Free toiletriesFree toiletries
  • Toilet paperToilet paper
  • Hair dryerHair dryer
BedroomBedroom
  • Heating (climate-controlled)Heating (climate-controlled)
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Free cribs/infant bedsFree cribs/infant beds
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
  • Laptop-friendly workspaceLaptop-friendly workspace
  • SoundproofingSoundproofing
  • DeskDesk
  • SafeSafe
  • Mobile key entryMobile key entry
  • PhonePhone
  • SlippersSlippers
  • Water-efficient showers onlyWater-efficient showers only
  • RecyclingRecycling
  • Iron/ironing boardIron/ironing board
BreakfastBreakfast
  • 24-hour room service24-hour room service
  • 1 bar1 bar
  • 1 restaurant and 1 coffee shop/cafe1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 39 per personBuffet breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 39 per person
  • Coffee/tea makerCoffee/tea maker
  • Mini-fridgeMini-fridge
  • Free bottled waterFree bottled water
  • Electric kettleElectric kettle
  • MinibarMinibar
ParkingParking
  • Secured covered valet parking on site (NZD 60 per night; includes in/out privileges)Secured covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Onsite parking available only on requestOnsite parking available only on request
  • Electric car charging station on siteElectric car charging station on site
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
AccessibilityAccessibility
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • Well-lit path to entranceWell-lit path to entrance
  • Elevator door width (inches): 350Elevator door width (inches): 350
  • Visual fire alarmVisual fire alarm
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Wheelchair-accessible fitness centerWheelchair-accessible fitness center
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-width doorwaysWheelchair-width doorways
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • Low-height view port in doorLow-height view port in door
  • Front entrance rampFront entrance ramp
  • Wheelchair-accessible doorway width (inches): 315Wheelchair-accessible doorway width (inches): 315
  • ElevatorElevator
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
ActivitiesActivities
  • RaftingRafting
  • Ski areaSki area
  • Ski runsSki runs
  • SkiingSkiing
  • Ski liftsSki lifts
  • Downhill skiingDownhill skiing
  • Surfing/body boardingSurfing/body boarding
  • Bicycle rentalsBicycle rentals
  • 24-hour fitness center24-hour fitness center
EntertainmentEntertainment
  • Premium channelsPremium channels
  • 43-inch TV43-inch TV
  • Streaming servicesStreaming services
  • Digital channelsDigital channels
GeneralGeneral
  • JapaneseJapanese
  • Chinese (Mandarin)Chinese (Mandarin)
  • FilipinoFilipino
  • VietnameseVietnamese
  • KoreanKorean
  • EnglishEnglish
  • SpanishSpanish
  • FrenchFrench
  • GermanGerman
  • Meeting rooms - 2Meeting rooms - 2
  • Computer stationComputer station
  • Conference space (2045 square feet)Conference space (2045 square feet)
  • 24-hour business center24-hour business center
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Double-glazed windowsDouble-glazed windows
  • Vegan dining optionsVegan dining options
  • Biodegradable coffee stirrersBiodegradable coffee stirrers
  • Comprehensive food waste policyComprehensive food waste policy
  • Smoke-free propertySmoke-free property
  • Vegetarian dining optionsVegetarian dining options
  • Rooftop gardenRooftop garden
  • No plastic coffee stirrersNo plastic coffee stirrers
  • BallroomBallroom
  • Water dispenserWater dispenser
  • Free newspapers in lobbyFree newspapers in lobby
  • Front-desk safeFront-desk safe
  • ElevatorElevator
  • Banquet hallBanquet hall
Guest ServicesGuest Services
  • Mini-fridgeMini-fridge
  • Soundproofed roomsSoundproofed rooms
  • Free cribs/infant bedsFree cribs/infant beds
  • Wedding servicesWedding services
  • Multilingual staffMultilingual staff
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Dry cleaning serviceDry cleaning service
  • Daily housekeepingDaily housekeeping
  • Porter/bellhopPorter/bellhop
  • 24-hour front desk24-hour front desk
  • Concierge servicesConcierge services
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired InternetAvailable in all rooms: Free WiFi and wired Internet
OutdoorsOutdoors
  • GardenGarden

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability early check-in is available for a fee minimum check-in age: 18
Check-out
Check-out
Check-out before 11 am contactless check-out available late check-out subject to availability a late check-out fee will be charged express check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for nzd 60.0 per night. free cribs (infant beds)!
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately nzd 39 per person covered valet parking fee: nzd 60 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: nzd 60.0 per night credit card charges are subject to a surcharge of 2.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed guests must contact this property in advance to reserve onsite parking this property accepts credit cards and debit cards; cash is not accepted safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

YI SHENG
Sep 28, 2026 01:53:06 PM
Review Score:   6
Summary: Everything is not qualified (breastfast, atmosphere, environment)… I would not again stay here…
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Room Arrangement

Room InfoFacilities
Room, 1 King Bed
Room Size: 247 square feet m2
1 King Bed
Room, 1 King Bed

General

Square meters - 23, Square feet - 247, Private bathroom, Number of bathrooms - 1, Shower only, No rollaway/extra beds, Number of bedrooms - 1, Roll-in shower, Lever door handles, Ping - 7, Wheelchair-accessible bathroom vanity, Lowered electrical outlets in bathroom, Height-adjustable showerhead, Grab bar - near toilet, Grab bar - in shower, Bathroom emergency pull cord, Toilet grab bar height (inches) - 280, Toilet grab bar height (centimeters) - 710, Shower grab bar height (inches) - 354, Shower grab bar height (centimeters) - 900, Accessible vanity height (inches) - 339, Accessible vanity height (centimeters) - 860, Roll-in shower width (inches) - 3189, Roll-in shower width (centimeters) - 8100, Bed count minimum 1, Bed count maximum 1
Room, 2 Twin Beds
Room Size: 280 square feet m2
2 Twin Beds
Room, 2 Twin Beds

General

Square meters - 26, Square feet - 280, Private bathroom, Number of bathrooms - 1, Shower only, No rollaway/extra beds, Number of bedrooms - 1, Ping - 7.87, Bed count minimum 2, Bed count maximum 2
Suite, 2 Bedrooms, Tower (View)
Room Size: 968 square feet m2
2 Double Beds
Suite, 2 Bedrooms, Tower (View)

General

Balcony, Square meters - 90, Square feet - 968, Separate dining area, Separate sitting area, Kitchenette, City view, Cookware, dishware, and utensils, Dishwasher, Microwave, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Separate bathtub and shower, Sofa bed, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 27, Bed count minimum 2, Bed count maximum 2, Extra bed count 2
Room, 1 King Bed, Tower (View)
Room Size: 247 square feet m2
1 King Bed
Room, 1 King Bed, Tower (View)

General

Square meters - 23, Square feet - 247, City view, Private bathroom, Number of bathrooms - 1, Shower only, Sofa bed, No rollaway/extra beds, Number of bedrooms - 1, Ping - 7, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Studio, 1 King Bed, Balcony, City View (Balcony)
Room Size: 484 square feet m2
1 King Bed
Studio, 1 King Bed, Balcony, City View (Balcony)

General

Balcony, Square meters - 45, Square feet - 484, Separate dining area, Separate sitting area, Kitchenette, City view, Cookware, dishware, and utensils, Dishwasher, Microwave, Private bathroom, Number of bathrooms - 1, Shower only, Sofa bed, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 14, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Suite, 1 King Bed (View)
Room Size: 539 square feet m2
1 King Bed
Suite, 1 King Bed (View)

General

Square meters - 50, Square feet - 539, Separate dining area, Separate sitting area, Kitchenette, City view, Cookware, dishware, and utensils, Dishwasher, Microwave, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Shower only, Sofa bed, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 15, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Room, 2 Queen Beds
Room Size: 387 square feet m2
2 Queen Beds
Room, 2 Queen Beds

General

Square meters - 36, Square feet - 387, Private bathroom, Number of bathrooms - 1, Shower only, No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Tower (View)
Room Size: 355 square feet m2
1 King Bed
Room, 1 King Bed, Tower (View)

General

Square meters - 33, Square feet - 355, City view, Private bathroom, Number of bathrooms - 1, Shower only, No rollaway/extra beds, Number of bedrooms - 1, Ping - 10, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed
Room Size: 247 square feet m2
1 King Bed
Room, 1 King Bed

General

Square meters - 23, Square feet - 247, Private bathroom, Number of bathrooms - 1, Shower only, No rollaway/extra beds, Number of bedrooms - 1, Ping - 6.94, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Corner
Room Size: 355 square feet m2
1 King Bed
Room, 1 King Bed, Corner

General

Square meters - 33, Square feet - 355, Private bathroom, Number of bathrooms - 1, Shower only, Sofa bed, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 10, Bed count minimum 1, Bed count maximum 1, Extra bed count 2

FAQ's

Is this Auckland Central Business District hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Auckland Central Business District hotel have a swimming pool? 

No, this Auckland Central Business District hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Auckland Central Business District hotel? 

Best-rates for the Auckland Central Business District hotel starts from $129 per night with includes Air Conditioner, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Auckland Central Business District hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Auckland Central Business District hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Auckland Central Business District hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Auckland Central Business District hotel? 

Based on the information reported by the owner or manager, the Auckland Central Business District hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Auckland Central Business District hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Auckland Central Business District hotel are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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